A few months ago I wrote the attached white paper (480 Kb. PDF file) based on my experience in deployments around the world. Usually these deployments are in places where conditions might be difficult and usually are associated with events such as natural disasters, health related emergencies or even political transitions. Hard to reach, unreliable or non-existent utilities, and absence of reliable communication facilities are common in these places and situations.
International donors and non-governmental organizations make efforts to reach these places and assist people on multiple arenas, ranging from basic health assistance and food programs, elections monitoring. It is common to see deployments of experts on particular areas but often they lack the equipment, and in many cases, the basic skills that today are needed for day-to-day communications activities such as creating and establishing an internet connection, setting-up a wireless network, set-up and conﬁguration of email accounts, printers, etc. These are real needs that must be covered in order to streamline the work of these staff as well as for safety reasons. There is no longer the option of calling the IT guy to come up and fix these issues. Many of these skills are today as basic as learning to drive. No matter what position you are in it is needed.
In this white paper, I attempted to provide an explanation and a hands-on checklist of the basic equipment needed for these situations. The emphasis is on the ability to “hit the ground running” meaning that the need to be fully functional from the information technology perspective and be able to communicate starts immediately, often as soon as the plane lands. Because of that, all the examples, images and illustrations explained here are related to equipment that people can carry with them in addition to whatever other luggage they might travel with. It is based on my own experience in activities all over the world